Last amended: June 01, 2018 | Effective Date: May 25, 2018
( 1 ) General Information & Mandatory information
The privacy of customer’s personal data is important to Webtions. Therefore, we consider it necessary to inform our customers about data being collected, the purposes of such collection, requirements for retention and rights related to the processing of the personal data.
If the Customer does not agree with any or all terms of this policy or any possible changes to it, then he/she should immediately close the website and cease using the services provided by Webtions.
( 2) What personal data we collect
We collect the following personal information from you:
( 2.1) Information that you provide to us yourself
We collect the following personal information from you:
( 2.1.1 ) Registration on this website
You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered.
Some of the data we collect are:
- Contact Information, such as name, email address, mailing address, or phone number;
- VAT number
- Unique Identifiers, such as username, account number or password;
- IP address;
- Information about your business, such as company name, address.
The mandatory information requested during registration must be provided in full. If you do not provide this information, we will not be able to provide the Services to you.
( 2.1.3 ) Data transferred when signing up for services and digital content
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to payment gateway/bank entrusted to process your payments.
Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
If the Customer chooses to pay for the Service by credit card or by PayPal, his/her payment details are not stored by Themeist and therefore cannot be accessed by Themeist.
( 2.1.2 ) Contact Form
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
( 2.1.3 ) Comment Form
If you use the comment function on this site, the time at which you created the comment and your email address will be stored along with your comment, as well as your username, unless you are posting anonymously.
Storage of the IP address
Our comment function stores the IP addresses of those users who post comments. We need this information to be able to pursue an action for illegal or slanderous content.
How long comments are stored
The comments and the associated data (e.g. IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments are required to be removed for legal reasons (slander, etc.).
( 2.2 ) Information collected automatically
( 2.2.1 ) Cookies
( 2.2.2 ) Server Log Files
The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
( 2.2.3 ) Google Analytics
( 3 ) Purpose and Legal basis of the Processing
Personal Data collected by Themeist is processed for the purposes established in the law or as described herein, including but limited for the following purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Themeist shall not use Customer’s Personal Data for any other purpose incompatible with the purposes outlined above or required, permitted or authorized by law.
( 4 ) Retention of Data
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. In certain circumstances, we may be required by law to retain your personal information or may need to retain your personal information in order to continue providing a service.
Even if you delete your account, keep in mind that the deletion by our third party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time.
( 5 ) Disclosure of Data
We share information with service providers, as required by law, and in connection with the protection and enforcement of our legal and contractual rights.
( 5.1 ) Business Transaction
( 5.2 ) Disclosure for Law Enforcement
Under certain circumstances, We may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
( 5.3 ) Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Webtions OU
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
( 6 ) Your Rights
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
( 7 ) Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
( 8 ) Service Providers (Who we share your data with)
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
( 8.1 ) Analytics & Advertising
We may use third-party Service Providers to monitor and analyze the use of our Service.
( 8.1.1 ) Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
( 8.1.2 ) Google ReCaptcha
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.
The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.
( 8.1.3 ) Fathom
We use an in-house analytics software called Fathom that tracks and reports website traffic. This data is hosted on https://harish.usesfathom.com/.
( 8.2 ) Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are:
( 8.2.1 ) PayPal
Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.
If you select payment via PayPal, the payment data you provide will be supplied to PayPal. You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
( 8.2.2 ) Mollie
You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
( 8.3 ) Email Marketing
We may use third-party Service Providers to send marketing emails.
( 8.3.1 ) MailChimp
This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA.
MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.
We use MailChimp to analyze our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp’s servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.
If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.
You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.
We have entered into a data processing agreement with MailChimp, in which we require MailChimp to protect the data of our customers and not to disclose said data to third parties. This agreement may be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.
( 8.5 ) Other
( 8.5.1 ) Postmark
In order to ensure that e-mails relating to the ordering process and customer care arrive reliably at the recipient, we use Postmark, a service of Wildbit, LLC, 225 Chestnut St., Philadelphia, PA, 19106, USA. In this case, customer data can be transmitted with the exception of the payment data. More information about the privacy details of Postmark can be found here: https://wildbit.com/privacy-policy.
We have entered into a data processing agreement with Postmark, in which we require Postmark to protect the data of our customers and not to disclose said data to third parties.
( 9 ) Links to other websites
This Policy does not apply to any website, product or service of any third-party company even if the website links to (or is linked from) our Website.
( 10 ) Policy Regarding Children
The Services are not directed to children under the age of 16. We do not knowingly collect Personal Information from children under 16. If you are under 16, please do not use the Services and do not provide any personal information to us. If you become aware that a child under 16 has provided us with personal information without your consent, please contact us at firstname.lastname@example.org.
( 11 ) Browser Do Not Track
The Services honor and enforce Do Not Track preferences. Do Not Track (DNT) is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit donottrack.us.
( 13 ) Privacy questions / Feedback